Stretch a lean team further

Capabilities

Everything included, nothing bolted on after the fact.

Personalised donor thank yous and receipts
Supporter updates from your CRM
Grant and funder report assembly
Outcome and impact data collation
Volunteer rostering and reminders
Public and beneficiary enquiry handling
Event and campaign follow up
Escalation to a person on sensitive matters

Every build starts with a fixed-scope conversation, no surprise line items after the fact.

The build itself, not a proof of concept.

01Donor communication

Thank you messages, receipts and tailored updates drafted for each donor from your CRM, so supporters feel seen even when the team is two people and a laptop.

02Grant reporting

Funder reports assembled from your activity and outcome data against each grant template, so acquittals are a review rather than a fortnight of pulling numbers together.

03Volunteer coordination

Rosters filled, shifts confirmed, reminders sent and gaps chased automatically, so your coordinator is not spending Sunday night texting the phone tree.

04Enquiry handling

Questions from the public, donors and beneficiaries answered from your own information, with anything sensitive passed to a person with full context.

FAQ

Who is this for, a two person team or a bigger organisation?

It is aimed at lean non-profit teams doing several jobs each, where donor, grant and volunteer admin never lets up. Even a two person team and a laptop can run donor communication and grant reporting off it.

Do we need a CRM already set up?

Yes, some system of donor and supporter records. Donor thank yous, receipts and tailored updates are drafted from your CRM, so the agent works off whatever you already track donors in.

What is the first thing you would build for a non-profit?

Usually grant reporting, since funder reports assembled from activity and outcome data against each grant template turn a fortnight of pulling numbers together into a review.

What happens with sensitive questions from beneficiaries?

Anything sensitive is passed to a person with full context rather than answered automatically. The agent handles routine public, donor and beneficiary questions and escalates the rest.

Interested in solving your problems with non-profit?

Tell us what you are trying to do and we will reply with how we would build it, no obligation.

The admin that quietly burns a lean team runs in the background, so your people spend their hours on the work that actually serves the community.

Let’s talk